⦁ Excellent computer skills in Outlook, MS. Word, MS. Excel, PowerPoint, Internet. ⦁ Good Communications Skills both personal and interpersonal skills ⦁ 2 years’ experience in the field of Customer Service. ⦁ Willingness and ability to work over and above the call of work and under pressure.

• Writing reports containing qualitative and quantitative information on the status of specific deliverables. • Implementing of standard operation procedures/systems and controls through regular evaluation and assessment. • Improving customer services quality results through studying evaluating, and redesigning processes and implement changes, providing help desk resources, technical advice, resolving problems, disseminating advisories warning and techniques. • Discussing and prioritising programmed actions with Manager: Public Participation Services for specific participatory and development initiatives, verifying resource allocations and execution procedures. • Attending Section 4 meetings relating to Regulations of Gathering Act 205 of 1981. • Perform any other duties that may be assigned by competent authority.

 

Basic Salary: R 258 334.00 – R 335 359.00 P.A